Copy link to clipboard
Copied
A few years ago a friend gifted me an Adobe CS6 master collection, and he installed it himself on my current laptop. I'm getting a new laptop, same 64 bit, same operating system.
Is there any way I can move my license to the new laptop? Would i have to install all the programs in the package individually for this?
Also, is there any way I can recover the product key? Or see it within the program? I can't currently find my friend to ask them for the product key. Is it by chance the same as the serial number I get in System info (within the open program screen, under Help)?
One final question, if I manage to get the license on the new laptop, do I need to deactivate it on the old one? I've found some posts that said a license can be activated on two computers at a time.
Any info appreciated. Thank you for your time.
1 - you may not move the programs, you MUST do a fresh install
2 - without an official transfer you are not allowed to use the programs
Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number
-you also may NOT sell/transfer if you used a program as the basis to buy an upgrade at a reduced price
Copy link to clipboard
Copied
1 - you may not move the programs, you MUST do a fresh install
2 - without an official transfer you are not allowed to use the programs
Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number
-you also may NOT sell/transfer if you used a program as the basis to buy an upgrade at a reduced price
Copy link to clipboard
Copied
what's your os?
Copy link to clipboard
Copied
Windows 10
Copy link to clipboard
Copied
you can use belarc to recover the serial number, http://www.belarc.com/free_download.html
then start the install (you may need to use compatibility mode) on your new computer, and enter the serial number when prompted. at that point there are a few problems that appear. if you encounter one, copy and paste a screenshot of it.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now