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My Lightroom Classic CC is updated but won't open.

New Here ,
Nov 24, 2018 Nov 24, 2018

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My Lightroom Classic CC is updated but won't open.  It says I can open it through the desktop app, but when I do, it does nothing.  It was working fine a couple weeks ago, but today, the icon is gone from my desktop, and it does nothing through the app.

I have no idea what has happened, but I am getting very frustrated, and am not sure what to do to resolve the issue so I can use it again. Can anyone please help?

Thanks in advance!

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correct answers 1 Correct answer

Community Expert , Nov 24, 2018 Nov 24, 2018

check your installation folder to make sure it's installed.

if it is reset your preferences: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

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Community Expert ,
Nov 24, 2018 Nov 24, 2018

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check your installation folder to make sure it's installed.

if it is reset your preferences: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

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New Here ,
Nov 24, 2018 Nov 24, 2018

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I did get it fixed...I had to uninstall and reinstall it for some reason, but Lightroom works fine now.  NOW I am just dealing with the bugginess of PS 2019 and nothing working if you use 'edit in' from Lightroom.  I am following the most recent thread on it so I can get updates when it's fixed.  

Sigh...seems if it's not one thing, it's another.

Thanks, Kglad, for the response!

Hope everyone is having a great holiday!

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Community Expert ,
Nov 24, 2018 Nov 24, 2018

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you're welcome. (and glad it's sorted.)

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