my membership plan

[herim19]

Hello, I just purchased all apps plan as a student. I also got an email for the payment, but when I go to my adobe account page (my plane), it says there is no items available..

[John T Smith]

I have read that it will take as much as 24 hours for a purchase to show in your Adobe account after purchase
Does your Cloud subscription properly show on your account page?
https://account.adobe.com/ for your subscriptions on your Adobe page
If you have more than one email, are you sure you are using the correct Adobe ID?
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If yes
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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If no
This is a public forum, not Adobe support... you need Adobe staff to help
Adobe contact information - https://helpx.adobe.com/contact.html