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My new installed Photoshop will not open...

Community Beginner ,
Oct 31, 2020 Oct 31, 2020

My newly installed photoshop will not open.. I got this message:

"Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1(r0x35c5ec66)

No DLL from the list below is found on the system search path:

ippcvm7.dll (the most suitable for your CPU)

Please provide a path to att least one of them"

My CPU (processor) is AMD Phenom (tm) II X6 1055T Processor 2,80 GHz

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Installation
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Community Expert ,
Oct 31, 2020 Oct 31, 2020

update your os.

 

if that doesn't help embed a screenshot showing your os including version number,

 

p.s.  embed images using the "insert photo" icon at the top of the reply field.

 

kglad_0-1604171418618.png

 

 

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New Here ,
Nov 21, 2020 Nov 21, 2020

Screenshot 2020-11-21 21.59.52.png

 

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Community Expert ,
Nov 22, 2020 Nov 22, 2020

in ps, disable hardware acceleration.

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New Here ,
Nov 22, 2020 Nov 22, 2020

How do I get to the PS settings if I can't open the program?

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New Here ,
Nov 22, 2020 Nov 22, 2020
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Never mind, I downloaded and installed an earlier version.

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