My redemption code isn't working

[alexisz1]

and I need my serial number. I've typed it in correctly and at the right website. Does anyone know how to contact adobe? There phone isn't getting me a person and I'm not sure how to get help with this.

[Ned Murphy · Accepted solution]

You might need to deal with whoever sold you the code.

Redemption Code Help

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

To contact Adobe: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Serial number and activation chat support (non-CC)
https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-acti...