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my software needs reinstallation

New Here ,
Jun 24, 2021 Jun 24, 2021

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Hi

 

I need to reinstall my Lightroom (I purchased version 4), but after I log in on my profile, I find the software I have purchased, but it says that the installer is no longer available. How can I get the installer for the software that I purchased?

 

-Tomas

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Community Expert ,
Jun 24, 2021 Jun 24, 2021

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When you purchase any program via download you should always make a copy to an external device... or two

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number

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Community Expert ,
Jun 24, 2021 Jun 24, 2021

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And you Operating System Version Number is...?

You cannot install early Lightroom versions in Mac Catalina or Big Sur OS.

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Jun 25, 2021 Jun 25, 2021

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I run Windows 10, latest version.

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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If you are able to download the installer

 

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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New Here ,
Jun 25, 2021 Jun 25, 2021

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The problem is not HOW to install the software, the problem is that Adobe has removed the option for downloading the software. So I wonder if can can find the installation file somewhere else.

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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If the Pro Design link I provided does not have what you want, be VERY CAREFUL if you find someplace else... you may wind up downloading a hacked version that contains malware

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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This ProDesign Tools page still seems to work from the 'Download' link-

https://prodesigntools.com/adobe-lightroom-4-is-out.html

(I did not download "Save" the ....exe file 788MB to test)

 

2021-06-26 08_09_52-Lightroom 4 is Out, Adobe Slashes Prices! Direct Download Links. _ ProDesignTool.jpg

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Jun 27, 2021 Jun 27, 2021

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Thanks, I will try this one

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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LR4 is very old software from 2012.  This might be a good opportunity for you to upgrade.

 

Creative Cloud Photography Plan  is a deeply discounted bundle for  $10/month for 12 months. It includes the very latest versions of these great products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 27, 2021 Jun 27, 2021

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I know it's old, but it does what I need. Unfortunatly the latest version is only available as a subscription. For someone not using the software a lot, it's very expensive. I think I payed for my version the same as only 4 months subscription. 

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Community Expert ,
Jun 27, 2021 Jun 27, 2021

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If the link WobertC provided works for you, be sure to do what I said and copy the download to at least one external device to have a backup in case your computer drive ever malfunctions... with, of course, a text file containing your serial number

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