Não consigo reativar o Photoshop CS5. I can´t deactived my Photoshop CS5.

[Guilherme5]

Apesar de toda a orientação do suporte de reativar minha copia original tendo testado o PING, testado a dupla LOGO ADOBE, usado o arquivo de alteração de host, trocado de rede wifi para 4G, desabilitado o antivirus e com TLS 1.2 ativado. Não consigo entender. O quê pode estar ocorrendo?

using google translator: Despite all the support's guidance to reactivate my original copy having tested PING, tested the double LOGO ADOBE, used the host change file, switched from wifi network to 4G, disabled the antivirus and with TLS 1.2 activated. I can not understand. What could be happening?

[Axel Matt]

Please give us more informations about your issue.

Do you get an error message? If yes please post the exact message.

Which operating system do you use?

[Guilherme5]

Dear Axel,

I am using Win10.