Nao consigo baixar nenhum programa

[default9gu18pv6welm]

Desde que adquiri o pacote da Creative Cloud não consegui baixar nenhum programa, inicialmente pensei que era um problema com a internet, mas não é. Por favor me ajudem a resolver isso

[AxelMatt]

Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.