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Hard drive died. Replaced it. Now I cannot deactivate it so I can reinstall on new computer. Please help.
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If the hard drive died, there won't be a way for the server to see that comptuer as active for you to complete the deactivation process. Your only hope is that you didn't use up both activations and you can use the second activation on the new computer. This is assuming you can re-install as depending on your OS, you may not be able to install CS5 on the new computer.
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there's no work-around for deactivating without the same hardware.
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