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Help me please
I am from Russia
My laptop was stolen
I don't remember how to enter my profile
Remove my credit card [number removed by mod] from all profiles
First: your Adobe id is your e-mail. You only need to know your password.
Second: to access the more private data of your account you are asked to sign in with your password.
Third: you can change that password using your Adobe id.
Forth: I would simply block the credit card as there is a great chance that you did not only use it with CC but also with different products.
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Branched and moved to Adobe Creative Cloud
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You must contact support team and ask for help
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This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
This is a public forum, not Adobe support, please do not post personal information
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First: your Adobe id is your e-mail. You only need to know your password.
Second: to access the more private data of your account you are asked to sign in with your password.
Third: you can change that password using your Adobe id.
Forth: I would simply block the credit card as there is a great chance that you did not only use it with CC but also with different products.