Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

New App Installs Take Multiple Tries

Explorer ,
Oct 19, 2020 Oct 19, 2020

I recently replaced my spinnig drive with a new SSD and I'm reinstalling the apps from CC. every single one will start downloading, get to 15-20% complete and then just stop. A window pops up that says someting to the effect  "we're experiencing site issues...". I try again (sometimes it takes three tries) and it goes through without any problem. It would appear that the problem is on the Adobe end. Anyone know what's going on with this? 

TOPICS
Creative Cloud , Installation
296
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 19, 2020 Oct 19, 2020

I have tried updating my apps with no success either..

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 19, 2020 Oct 19, 2020

Is Windows up to date?

Is the CC app the latest version?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 19, 2020 Oct 19, 2020

All up to date.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 19, 2020 Oct 19, 2020
LATEST

Interesting timing. I've had the issue for a couple of weeks and a few minutes after posting this issue it went away. No problems now. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines