Copy link to clipboard
Copied
Trying to install previously purchased programs. Download installtion file from Adobe website and have the serial numbers. When trying to install I get following: New Computer install of Premiere elements 2019 and PhotoshopElements 2019 ERROR: Update required
I have updated Windows 10 and all the browsers but still get this error. Chat support was ZERO help .
Any ideas or alternetives to Adobe . After wasting an afternoon trying to install a legally purchased program from Adobe, I am about ready to find an alternative.
Copy link to clipboard
Copied
you can start here, Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows (adobe.com)
or insert* a screenshot of the error message.
*