Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


New CPU and Motherboard - Lightroom 6 Error: Serial number used for max count of computer

New Here ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

Hi,

 

just installed a new motherboard and CPU now Lightroom 6 says serial number used for maximal count of computers.

 

What should I do?

TOPICS
Activation

Views

56

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Mar 13, 2021 Mar 13, 2021
When you can't deactivate a serial number BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT You may need to PERSIST or TRY AGAIN to find a support agent with more experience Click here https://helpx.adobe.com/contact/support.html -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for this to work -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dot...

Likes

Translate

Translate
Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

LATEST

When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience
Click here https://helpx.adobe.com/contact/support.html

-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines