New phone- can’t restore purchases - Adobe Support Community - 13067443

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Emmy25236270bhbe

New Here ,

I switched phones and for whatever reason, my purchases won't restore. I loved my presets. Any chance can restore them?

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kglad

Adobe Community Professional ,

are you talking about something related to adobe mobile apps?

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Shivangi_Gupta

Adobe Employee ,

LATEST

Hi Emmy,

Sorry for the trouble. Which Adobe application are you using?

Let us know. We're here to help.

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