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New user experiencing Error Code P206

New Here ,
Aug 09, 2021 Aug 09, 2021

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My boss got this Adobe cloud thing so that we could use Photoshop in the office, but I installed the "Adobe Creative Cloud" softwarer onto my Windows 8 work laptop and I get thsi error stating it cannot connect to the Adobe servers. The software gives no further troubleshooting or support instructions. What can I do to proceed and use the software? Thanks.

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Creative Cloud , New user

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Adobe Community Professional ,
Aug 09, 2021 Aug 09, 2021

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TLS 1.2 https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2
-https://community.adobe.com/t5/download-install/win-7-users-getting-error-p206-unable-to-reach-adobe-servers-amp-we-can-t-verify-subscription-status/td-p/12238403
-https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392#bkmk_easy

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Adobe Community Professional ,
Aug 09, 2021 Aug 09, 2021

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Unfortunately, Windows 8 is NOT a supported OS.  You need Win10 version 1903 or higher now.

 

Please ensure your computer exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Also pay attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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