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No access to creative cloud

New Here ,
Nov 03, 2022 Nov 03, 2022

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Hey everyone,

I'm Vera and I'm using the creative cloud for students but I'm not able to open my programs. In my account is no notice about my subscription and I have no idea what the problem is because I payed every month for it.

Is there another user with maybe the same problem? Or is there a new update maybe? 

I would be very thankful for your help 🙂

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Post your question on the Download & Install forum for helpful support:

 

https://community.adobe.com/t5/download-install/ct-p/ct-download-and-install?page=1&sort=latest_repl...

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Try following the steps mentioned in the links below

https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html

P.S. :- I am moving this post to the apporpriate forum as suggested by Steve

-Manan

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