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No access to creative cloud

New Here ,
Nov 03, 2022 Nov 03, 2022

Hey everyone,

I'm Vera and I'm using the creative cloud for students but I'm not able to open my programs. In my account is no notice about my subscription and I have no idea what the problem is because I payed every month for it.

Is there another user with maybe the same problem? Or is there a new update maybe? 

I would be very thankful for your help 🙂

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

Post your question on the Download & Install forum for helpful support:

 

https://community.adobe.com/t5/download-install/ct-p/ct-download-and-install?page=1&sort=latest_repl...

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Community Expert ,
Nov 03, 2022 Nov 03, 2022
LATEST

Try following the steps mentioned in the links below

https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html

P.S. :- I am moving this post to the apporpriate forum as suggested by Steve

-Manan

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