NO logro cancelar la versión de prueba o suscripción de Adobe.

New Here ,
May 23, 2022 May 23, 2022

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NO logro cancelar la versión de prueba o suscripción de Adobe. NO me aparece la opción para hacerlo, ya hice todos los pasos y no tengo habilitada la opción de cancelar mi suscripción de prueba. ¿Suele ser asi? ¿saben si el plan se deshabilita automáticamente?

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CC FAQ , Creative Cloud , Feature request

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Aisha, please see https://helpx.adobe.com/manage-account/using/cancel-subscription.html for information on how to cancel your active Photoshop CC membership. If you need any help with the process, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can help you with the cancellation process.

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New Here ,
May 23, 2022 May 23, 2022

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No logro cancelar mi suscripción, no tengo la opción de hacerlo. Sigo todos los pasos correctamente con el centro de ayuda y nada. ¿saben si se anula la suscripción automáticamente como dice en la imágen que anexé?

 

¿Existe algún email para contactarse directamente con el centro de ayuda?

 

 

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Adobe Community Professional ,
May 23, 2022 May 23, 2022

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Use the AUTOOPEN link that was provided

- or by telephone https://helpx.adobe.com/contact/phone.html

 

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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