I accidentally switched to the adobe creative cloud membership plan, thinking foolishly that I could change it to student pricing (due to me being a student), but I found out I could not and I was charged with the $53.41 subscription fee. I changed my plan back to my original $10.67/mo Photography plan and while doing so I remember seeing a page that said I will be refunded the $53.41 which is what I expect from situations like this. But it has been 4 days now and no sign of a refund or email saying i will receive one, despite me never having actually used the $53.41 plan at all and only having it for around 4 hours (which is how long it took to process).
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Just wanted to confirm, have you got the refund yet?
Refunds generally take up to 4-5 business days to appear in your bank account.
If not, I would be happy to check the case for you.
Let us know the progress.
I received the refund on the 11th. So just a little late but thats fine
No I have not goten one yet
You added to a 4 year old discussion, so I will tell you...
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I just canceled my subscription (well within 30 days) but I have looked all over your website, and could find no link that I could use actually to ask for a refund? Or, is refund automatic?
No I haven't gotten one yet
When did you request a refund?
It usually takes several business days to process and often takes longer to show up on your credit card statement.
I have cancelled my son's membership and it charged me $79.96 as a cancellation fee. I spent nearly 4 hours on chat this weekend to get a refund. They tell me it's escalated, and I would hear back within 24 to 48 hours, which I didn't. Still waiting on a refund, and they collected credit card info. I have a feeling we have been scammed.