No serial number on DVD sleeve

New Here ,
Feb 07, 2022 Feb 07, 2022

Copy link to clipboard

Copied

Just purchased Adobe Premiere Elements 2022 from Best Buy. There is NO 24 digit serial number on the DVD sleeve. There is an 8 digit number .On the box is a inch tall UPC code that says scan to activate product that has a 19 character code with both letters or numbers. ???????

TOPICS
Activation

Views

36

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

Copy link to clipboard

Copied

Thomas, sorry for any confusion.  You will want to use the process listed in https://helpx.adobe.com/download-install/kb/redemption-code-help.html to enter the redemption code and retrieve the serial number.  If you need assistance with the process, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a support team member can help you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 07, 2022 Feb 07, 2022

Copy link to clipboard

Copied

LATEST

The 20 digit alpha-numeric number is your redemption code that you use to get your 24 digit serial number.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines