Non disponi dell'accesso per gestire le app

New Here ,
Dec 24, 2019 Dec 24, 2019

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Ho acquistato un piano fotografia (Ps+Lt) sul sito Adobe ma quando mi scarica Adobe Creative Clouds non mi installa le applicazioni perche mi viene fuori l'errore "Non disponi dell'accesso per gestire le app. Per attivare la gestione delle app, potrebbe essere necessaria l'autorizzazione da parte dell'amministratore IT". Sono un privato e non un' organizzazione e non riesco a capire come attivare questa autorizzazione visto che l'unico amministratore dell'account adobe sono io.

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Adobe Community Professional ,
Dec 25, 2019 Dec 25, 2019

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If its individual account, uninstall Adobe Creative Cloud app and re-download and install and check :

 

Adobe Cleaner tool : 

https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Adobe Creative Cloud Desktop App:

Windows : 

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe

Mac: 

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

 

 

If you still get same error , try with solution provided in below thread :

https://community.adobe.com/t5/enterprise-teams/dont-t-have-access-to-manage-apps/td-p/10549326

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New Here ,
Dec 30, 2020 Dec 30, 2020

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CIAO...hai per caso risolto il problema? PERCHè ho appena acquistato lo stesso piano e mi da lo stesso errore!! 

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New Here ,
Jan 18, 2021 Jan 18, 2021

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Dà lo stesso erore anche a me

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New Here ,
Jan 08, 2022 Jan 08, 2022

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ciao ho avuto lo stesso problema, hai più risolto?

io aspetterò lunedi per contattare l'assistenza

 

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Adobe Community Professional ,
Jan 08, 2022 Jan 08, 2022

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Try creating a new computer user account with full administrative permissions.  You need administrative permissions to install software.

 

Also ensure that your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 09, 2022 Jan 09, 2022

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L'utente con cui sto provando ad installare PS è il principale, ho un secondo sto provando ad installarlo su macOS Big Sur 11.6.2 (20G314)

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