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Non riesco a scricare creative cloud

New Here ,
Nov 12, 2021 Nov 12, 2021

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Sto provando da ore a scarica Creative cloud sul mio mac, l'installazione arriva al massimo al venti percento e poi esce il messaggio che ci metterà più tempo e per ore non va più avanti. Ho bisogno di scaricarlo per poter usare le applicazioni che pago, come posso fare? Ho bisogno di aiuto al più presto

 

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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Guilias, do you ever encounter any specific error messages, or does the installation get stuck? Then, please check the install logs to determine the fatal error preventing the download and install process from completing.  Details on how to locate any fatal errors can be found at https://helpx.adobe.com/download-install/kb/find-installation-log-files.html.

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Also refer to this help article:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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