None of my apps will work. I restarted with no luck. I uninstalled, used the cleaner, reinstalled and still no luck. I am not getting an error message etc. After I reinstall the CC desktop app I then reinstall Premeire and Ecoder, they both say "up to date" with a little green circle.
But when I click on them nothing happens.
Im using windows 10-64bit and am fully updated etc.
That didn't work but........ when i clicked "Run as administrator" I got an error message"Cannot proceed because MSVCP110.dll was not found" Did a quick google search which took me to Reddit, which then took me to a 2 minute video on youtube! And were back up and running!
Also ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one. If you haven't already, get the latest Windows OS updates and drivers for your GPU, printers, etc... from the manufacturer's websites. - https://helpx.adobe.com/creative-cloud/system-requirements.html
1. After updating, restart computer.
2. Go to Windows Start Menu.
3. Right-click on Premier icon.
4. Select More > Run as Administrator.
Hope that helps.
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media