Not able to cancel plan

[kky5]

Please cancel my InDesign plan.

I'm not using it anymore.

But I'm not able to do it. I got following message: There was a problem processing your request.

[John T Smith]

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

[Nancy OShea]

Log-in to your account with a different browser that supports cookies and does not have script blockers.

https://account.adobe.com/plans

Click on Manage Plans. 

Check that payment details are current otherwise you can't cancel.

If you still need help, scroll down to Contact Adobe button on the same page.