Not connected to the internet

New Here ,
Jul 16, 2021 Jul 16, 2021

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I use adobe software apps daily. For the last 4 days I get the following message:

 

Sorry, something went wrong. You're not connected to the internet...

 

The internet works fine for everything but adobe. 

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Creative Cloud

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New Here ,
Jul 17, 2021 Jul 17, 2021

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Lo stesso sta capitando a me da due giorni ... uso Ps e Lightroom su NB con Windows 7. Ho provato a cambiare la data e l'ora, ed altre cose , ma non riesco ad accedere ai programmi. Help please. 

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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@Roberto Racana 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

- https://helpx.adobe.com/lightroom-cc/system-requirements.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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Does the main Creative Cloud app need to be updated? Also try logging out of you account and back in again. 

Sean McCormack. Author. Magazine Writer. Official Fuji X-Photographer.

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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I've found this recent similiar questions with an answer marked correct:

https://community.adobe.com/t5/download-install/unable-to-reach-adobe-servers/td-p/9569511

 

Sean McCormack. Author. Magazine Writer. Official Fuji X-Photographer.

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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CC should work for about 30 or 99 days depending on your subscription. 

 

Please check here and report back: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

@SeanMcCormack's suggestion may also help, feel free to try one or the other. I did not look into his suggestion).

ABAMBO | Hard- and Software Engineer | Photographer

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