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not recognizing an ai file

New Here ,
Mar 13, 2020 Mar 13, 2020

I have two files that were created a couple of days ago.  I am trying to open them and it saying they cannot recognize the files as AI files.

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Creative Cloud
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Community Expert ,
Mar 13, 2020 Mar 13, 2020
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1. What is the file extension?

 

2, Are you saying you cannot open the files directly in Illustrator from File > Open?

 

3. Or are you asking how to associate .ai files with the Illustrator app?  That depends on which operating system you have.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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