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Notice of cancellation

New Here ,
Oct 29, 2018 Oct 29, 2018

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I didn't change my Paypal account, but since October I am receiving the  notice of cancellation. I tried to enter the payment information again.However I received the following email bay Paypal:

You have sent an order of 12.19 EUR to Adobe Systems Ireland LTD

Thank you for choosing PayPal. This is not a charge. The amount will be debited to your account when the seller has processed the payment.

Therefore I do not know what I have to do.

Could you please to solve this problem.

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Oct 29, 2018 Oct 29, 2018

Moving this discussion to the Adobe Creative Cloud forum.

Riccardom74788032 I am sorry you are facing problems cancelling your membership.  Please be aware that you are currently posting in a public discussion forum.  Please see How to cancel your Adobe Creative Cloud plan or membership for information on how you can cancel your membership.

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Adobe Employee ,
Oct 29, 2018 Oct 29, 2018

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Moving this discussion to the Adobe Creative Cloud forum.

Riccardom74788032 I am sorry you are facing problems cancelling your membership.  Please be aware that you are currently posting in a public discussion forum.  Please see How to cancel your Adobe Creative Cloud plan or membership for information on how you can cancel your membership.

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New Here ,
Oct 29, 2018 Oct 29, 2018

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I apologize for my English perhaps incorrect. I do not want to cancel my account, the cancellation notification is sent to me by Adobe for billing issues. And I can able to solve the problem.

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