Oh no! There's a problem with your recent payment. (PayPal)

New Here ,
Dec 21, 2016 Dec 21, 2016

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Hey I have an issue my profile shows the error message: Oh no! There's a problem with your recent payment. Update payment details for uninterrupted service.

I already contacted support TWICE but they got rid of me pretty quick telling me they are going to try pull the money from PayPal again. I also contacted PayPal and they told me to put money on my PayPal account which I did a couple of days ago but the problem is still there.

Any tips on how to fix this?

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2016 Dec 21, 2016

In order to understand the problem, kindly help us with answers to following Questions:

1- Which browser are you using?

2- Which OS are your using ?

Do you mind sharing the screen shot of the error message ?

Also, kindly try using a different browser or resetting the same browser and try again.

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New Here ,
Dec 21, 2016 Dec 21, 2016

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Me too!!!!!!

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Adobe Employee ,
Dec 21, 2016 Dec 21, 2016

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Hi Torishiro,

Are you facing the same issue ?

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New Here ,
Dec 21, 2016 Dec 21, 2016

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Yes I am!!! I also contacted per emaill but didnt got an answer.

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Adobe Employee ,
Dec 21, 2016 Dec 21, 2016

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Hi Patrykhanik,

Sorry for the inconvenience !

I will have the concerned team get in touch with you. Kindly give us some time.

Thanks.

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Adobe Employee ,
Dec 21, 2016 Dec 21, 2016

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In order to understand the problem, kindly help us with answers to following Questions:

1- Which browser are you using?

2- Which OS are your using ?

Do you mind sharing the screen shot of the error message ?

Also, kindly try using a different browser or resetting the same browser and try again.

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Explorer ,
Jul 13, 2022 Jul 13, 2022

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It's the year 2022, and this crap is still happening. 

 

No support, it's not the browser, it's not the internet . It's not paypal. It's Adobe being a consistent incapable organisation rotten to it's core, lack of motivation. scam tactics. It's sersiously unbelievable people are paying for this garbage. 

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