Opzeggen lidmaatschap/product continue in een loep

New Here ,
Nov 04, 2018 Nov 04, 2018

Copy link to clipboard

Copied

Ik wil mijn lidmaatschap Creative Cloud voor teams (product Acrobat Pro) opzeggen, maar ik beland continue in een loep en wanneer ik daarna een chat of telefonisch assistente wil hebben, beland ik ook in een loep! Ik krijg mijn lidmaatschap niet opgezegd en ik word het echt beu!! continue zit ik er weer 1 jaar aan vast, welke link en volgorde in ook probeer, ik kom niet bij iemand uit om mijn lidmaatschap op te zeggen. Walgelijk hoe dit systeem in elkaar zit.

TOPICS
Creative Cloud

Views

506

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 04, 2018 Nov 04, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours (that won't be for another 24hrs) by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Likes

Translate

Translate
Community Expert ,
Nov 04, 2018 Nov 04, 2018

Copy link to clipboard

Copied

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours (that won't be for another 24hrs) by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

Ik wil mijn lidmaatschapp adobe photoshop opzeggen .

Hoe pak ik dat aan?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 23, 2022 Sep 23, 2022

Copy link to clipboard

Copied

Idd f...king irritant . Dat mensen op deze wijze hun geld verdienen. In mijn geval ,

Ik ben erachter gekomen dat er geld van mijn rekening gehaald werd door adobe 

Nu schijnt er dus een lidmaadschap tot stand gebracht te zijn . ZOnder dat dit mijn bedoeling is geweest. Ben maar een simpele gast die niet al te veel weet van computers . Laat staan dat ik met dit verschrikkelijk programma moet werken . Nooit niks van begrepen. Wat ik wel begrijp is dat die smerige honden maandelijks geld van mijn rekening afhalen . Hoe kan ik dit in gods naam stopzetten . Te gek voor woorden absurd en behoorlijk mensontwaardig zoals deze lui te werkgaan . Kan iemand mijn vertellen hoe ik hier van af kom . 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 23, 2022 Sep 23, 2022

Copy link to clipboard

Copied

LATEST

@Donleo26266433xf3o, if you did not start an adobe subscription trial (possibly inadvertently), contact your bank and let them know your credit card or bank account has been hacked.

 

if you started a trial (even if that was inadvertent), using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com....

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.p.s. you can also use twitter to tweet @AdobeCare.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines