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I've repeatedly tried to uninstall (both from creative cloud and using the uninstaller). I can get a folder that looks like it is installed at times, but Acrobat is corrupted and will not save. I have to force quit many times. Here is my log, and the errors seem to not be found anywhere.
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Acrobat DC 20.12.20048.0 Acrobat DC/Acrobat DC Installer.pkg_20.012.20048 ----------- ERROR: DW006: Apple Package failed to install successfully. ERROR: DW003: Third party payload installer /tmp/8DF1EF24-1CFD-4AC5-9CA0-9A9A3BD6868F/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1 -------------------------------------------------------------------------------------
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It fails too. Something is wrong with the current version of Acrobat Pro or it's installer. I'm using OS X Catalina 10.15.7
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This is how I now that the install must be failing.
That didn't work either.
Still no answer. This is a terrible way to help a paying customer, Adobe. This kind of support is the difference between subscription and the old perpetual license. You don't work for what you are paid! Above is what I get from a damaged Acrobat Pro that is not installing correctly either through the Cloud manager or a direct install.
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This "Save as PDF" box. What app do you start in when you choose Save As PDF? Presumably not Acrobat as you can't install it...?
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The Creative Cloud installer will say it fails, then when you go to look at Applications, the app is there. It will open apparently unscathed and then I cannot Save As as I've shown above.
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It is as though the failed install is leaving part of the apps code out that saves. But this doesn't make any sense at all, I know. That is what it is doing though. The desktop installer fails altogether as I recall without leaving anything there.
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