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Own PSCS6x - joined Cloud. Update PS?

Engaged ,
May 07, 2013 May 07, 2013

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I own PSCS6 Extended, purchased from you, and today joined the Cloud for one app - Photoshop.  How do I update my PSCS6 to the Cloud version until PSCC is available in June?  Adobe App Manager tells me PSCS is up-to-date.  It is for non-cloud usage.

Do I need to deactivate, reactivate but with newer serial number?  If not how do I do it.

It is 3 weeks or so until PSCC is available so I'd like to get something out of my membership until then.

RON CCHAMBERS

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correct answers 1 Correct answer

Adobe Employee , May 07, 2013 May 07, 2013

If you have purchased PS CS 6 cloud version, then you just have to De-activate your PS CS 6 and then activate again with the Adobe ID you used for purchasing PS CS 6 cloud version.

Cloud version will not need serial number, it should get activated just by entering Adobe ID and password.

After its activated, you can enjoy the cloud only updates for PS CS 6.

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Adobe Employee ,
May 07, 2013 May 07, 2013

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If you have purchased PS CS 6 cloud version, then you just have to De-activate your PS CS 6 and then activate again with the Adobe ID you used for purchasing PS CS 6 cloud version.

Cloud version will not need serial number, it should get activated just by entering Adobe ID and password.

After its activated, you can enjoy the cloud only updates for PS CS 6.

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Engaged ,
May 08, 2013 May 08, 2013

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Thanks for the response.

After deactivating, closing PSCS6x, logging my account off, starting AAM which asked me to log account in, opening PSCS6x and I find the version is 13.01.  So that didn't work.

Am I entitled to the PSCS Cloud with the cheapy One-app cloud ($9.95) deal?  Seems like I'm paying for almost a month for nothing!!

What next?

RONC

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Engaged ,
May 11, 2013 May 11, 2013

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Deactivating etc. must have worked but delayed as the update was available a few minutes ago.

Thanks,

RONC

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