Password not recognised

[Wally Waller]

I bought an old copy of Photoshop Elements 12 (new from Amazon) because I need to run Mac OS7 because I produce music and my hardware is not supported past 10.7 - when I try to instal Photoshop Elements 12, my password is not recognised (I'm sure I had it right, but I changed it anyway) but even the brand new one was unrecognised ! ... Help !

[John T Smith · Accepted solution]

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password