• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Password wont do anything on installer for CS5 (MAC)

New Here ,
Oct 13, 2012 Oct 13, 2012

Copy link to clipboard

Copied

When I try installing CS5 to my mac it wont do anything after I input my administrator password. I click the installer, put in my serial number, but once I get to the " Setup wants to make changes. Type your password to allow this." It does nothing but dissapear and come back asking for my password again. I’m entering the correct password and I’m using the admin account. I tried doing an incorrect password and the setup box shakes (saying wrong password), but when I put my correct one in it just goes away and comes right back.

Tried doing a trail and the same thing happens.

I honestly cant think why its doing it.

I have been searching online and only found one post relating to the same subject matter.

http://www.makeuseof.com/answers/password-authentication-fail-installing-app-mac/

""I’m getting this problem as well, I first noticed it when I tried to update Adobe Flash. The password is correct because if I type an incorrect password the box jiggles in the usual fashion to show its wrong, yet when I type in my correct password theres no movement, the box just disappears and I’m left with the original installer box asking if I want to install/cancel.""

Shot.jpg

  Model Identifier:          MacBook4,1

  Processor Name:          Intel Core 2 Duo

  Processor Speed:          2.4 GHz

  10.7.5 Lion

  4g ram

Thanks in advance

Views

1.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 13, 2012 Oct 13, 2012

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 14, 2012 Oct 14, 2012

Copy link to clipboard

Copied

I did, went to Users, unlocked, login options, join, open Directory Utility, edit, aply Root pasword

It still does it...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 14, 2012 Oct 14, 2012

Copy link to clipboard

Copied

LATEST

Please try not only enabling the root user account but logging in as the root user.  When you reboot you should have a, "Other," option.  You will want to select this and type the user name as Root and then whatever password you specified.  You can then try the installation again in the Root user account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines