Copy link to clipboard
Copied
Hi, I bought a subscription for a month 23.10.2019, but now they ask me to pay again! Why?
Copy link to clipboard
Copied
Because unless you specifically signed up for a Month to Month subscription, which costs more each month but can be canceled anytime, what you signed up for was a Yearly Subscription paid for in 12 installments, one each month.
What subscription did you buy?
Copy link to clipboard
Copied
maminalilya, good morning.
The forum is a place for sharing information between users, so please contact support for billing questions like this one.
https://helpx.adobe.com/support.html
Copy link to clipboard
Copied
Log-in to your Adobe Account to confrim your order is what you think it is.
https://account.adobe.com/plans
Also read the terms you agreed to when you joined.
https://www.adobe.com/legal/subscription-terms.html