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Payment receipt inquiry

New Here ,
Oct 08, 2019 Oct 08, 2019

Please look at the attached photos. I'm a client of Adobe. I was charged an unexpected amount for the date shown in the picture. I need an explanation of this amount and I want to cancel my subscription now. I want a refund if possible. Thanks.

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Guest
Oct 09, 2019 Oct 09, 2019

Moving to the appropriate forum from Photoshop

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LEGEND ,
Oct 09, 2019 Oct 09, 2019

This is a public forum, not Adobe Customer Service. You need to contact Adobe. Did you really want to share your account details with everyone on the internet?

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Community Expert ,
Oct 09, 2019 Oct 09, 2019

Contact customer service! We can't help you here.

 

https://helpx.adobe.com/contact.html

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Oct 09, 2019 Oct 09, 2019
LATEST

Hi there,

 

I could locate an order for Adobe Photoshop CC subscription under your account. Please contact our customer care https://helpx.adobe.com/contact.html for any questions regarding your subscription.

 

^Ani

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