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Phishing mail?

New Here ,
Nov 17, 2025 Nov 17, 2025

I've just received an email from Adobe (storemanager@adobe.com) that my subscription is almost ending and that I need  to update my creditcard data to continue my membership, but I've never received this before. I presume that is a phishing mail? I've attached a partly screen shot in Dutch. 

Thanks in advance. 

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2025 Nov 17, 2025

Hi Gladys0D44, 

 

I see that you have an active Photography subscription under the same ID as with this community. The email is not a phishing attempt. There seems to be an issue with the payment and you need to login to your Adobe account and update the same. 

Please see this article for step by step help: https://adobe.ly/47Y41gq;

 

Hope this helps!.


^KS

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Adobe Employee ,
Nov 17, 2025 Nov 17, 2025

Hi Gladys0D44, 

 

I see that you have an active Photography subscription under the same ID as with this community. The email is not a phishing attempt. There seems to be an issue with the payment and you need to login to your Adobe account and update the same. 

Please see this article for step by step help: https://adobe.ly/47Y41gq;

 

Hope this helps!.


^KS

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Community Expert ,
Nov 17, 2025 Nov 17, 2025
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