Phishing or real?

[luciaizco]

Hello, my name is Lucia and Im a graphic designer. Today I received an email from xy@Deleted User [Moderator changed the first part of the mail. Please do not post e-mails here in this public place.]

This person tries to buy the rights of my works that I published on Behance. I want to know if this contact is real or is a fraud.

Could you help me please?

This is the e mail:

“My name is Josh Souter and I’m a Creative Director for Adobe. I’d like to license a few images from your Work.

We like to showcase Behance artists on Adobe.com.

I’d like to license 1 image and 1 animation.

Is this something you’d be open to?”

[Abambo]

If the e-mail is from the domain "adobe.com" then it's real.

Answer not by reply but by typing the address into the to field, That's what I do normally when I'm having doubts.

You may also beforehand do your google search on his name.

[luciaizco]

Hi Abambo!

I still believe that the contact is fake. I looked for the person who sent me the e-mail but nothing appears. He says that he's the Creative Director of Adobe, that's strange to me. The way that he contacted me, offering me money... I do not think it's typical of a company like Adobe.

I tried to contact with Adobe with the "abuse" and "phishing" emails but I still do not have answers from them.

I do not know what to do...

[Abambo]

Well, there exists a Josh Sauter and he claims to work for Adobe. That's what I said. Send an e-mail to him @adobe.com by typing the address manually. If he answers and says that he is the sender then he works for Adobe. Only Adobe employees have @adobe.com mail addresses.

[luciaizco]

thank you Abambo!. I do not know which Adobe e-mail I should contact. Do you know?.

[Abambo]

Lucia,

use the one you posted and that I needed to edit out because of the forum rules. XY@adobe.com and replace the XY with the real prefix.

If you enter the mail address manually you cannot be fooled into sending to a different address but showing what you think is correct.

[luciaizco · Accepted solution]

I contacted Behance's customer service directly and they confirmed that the person who wrote me the e-mail is legitimate and works with them!.

I think the problem was the writing of the mail. "Urgent Licensing Request" It looked like a typical mail for identity theft.

thank you so much, You have been very helpful

and I'm sorry for my English, it's very bad.

Lu

[Abambo]

luciaizco  wrote

I think the problem was the writing of the mail. "Urgent Licensing Request" It looked like a typical mail for identity theft.

It's best to be careful. And congratulations. When Adobe wants to license your work it must be great.

[MichelBParis]

Another similar discussion in the Elements forum:

https://community.adobe.com/t5/photoshop-elements/unable-to-launch-the-organizer-from-pse-2020/td-p/...

It looks like the mail exchange is highly suspicious (Adobe Corporate) but the issue seems to be resolved.

What would you answer and advise for that discussion?