Photography Plan Apps

[dang42819950]

Hello,

I subscribed to the 20gb photography plan which is supposed to include Photoshop and Lightroom Classic but have both been installed as trials with a buy now option.

Did I misunderstand something?

Also, My Account is now showing three machines but I only have two. I purchased the photography plan on the same machine that I purchased Premiere Pro as a single app plan.

This is how my Adobe account shows the three machines:

DEVICE DATE ACTIVATED

DESKTOP-R8UVSFC on WINDOWS_64	October 1, 2019	Deactivate
DESKTOP-79AEK9E on WINDOWS_64	October 29, 2019	Deactivate
DESKTOP-79AEK9E on WINDOWS	October 29, 2019	Deactivate

I'm confused. Can someone help sort this?

- Dan 

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[dang42819950]

Thanks John.

I signed out and signed back in. That seemed to help. Thanks for the assistance.

- Dan