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Photoshop 2/7 licenses in use

New Here ,
Nov 29, 2018 Nov 29, 2018

We have 2 licenses in use out of 7.

I'm no expert on how adobe charge the account, does it charge base on the in use licenses?

Also, looking forward on how to remove the other 5 licenses remaining and upon searching we may ended up to paying cancellation fee of some sort.

Can you please direct me to understand the pros and cons of these unused licenses.

Thank you!

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Creative Cloud
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correct answers 1 Correct answer

LEGEND , Nov 29, 2018 Nov 29, 2018

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

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LEGEND ,
Nov 29, 2018 Nov 29, 2018
LATEST

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines