Photoshop 32-Bit Install Issues

[roseannc50631554]

As much as I would prefer to just use PS 64-bit, I have one plug-in that is key to art that I create that only works in PS 32-bit. I have the install files but the install won't run. I get an error about Windows and browser not being up-to-date. Windows 10 and IE are up-to-date. IE is not in compatibility mode. I set it as the default brower, to be sure. I've even run the install file in administrative mode.

I'm stuck, unless Adobe has a way to run 32-bit plugins in the 64-bit version of PS, or can help me get PS 32-bit installed.

Thank you for reading.

[Test Screen Name]

 There is no way to use 32-bit plug-ins in 64-bit Photoshop. Photoshop is now only available in 64-bit, and has been for some time. Old versions are no longer available.

[roseannc50631554]

Thank you for the information regarding plug-ins. 

I know that PS 32-bit was last created in 2018. I don't need the files, I already have them. I just can't get it to install.

[Peru Bob]

TRY it on an old 32 bit computer.

[roseannc50631554]

Don't have one of those. It worked fine installing on this computer last year. 

[roseannc50631554 · Accepted solution]

I ran the CC log tool, ran the CC cleaner tool, double checked that IE was the default browser, reinstalled CC desktop app and then ran the installer as admin.

Thank you to the support person who suggested using the cleaner tool.