Photoshop and Illustrator documents jump around on the screen

[Patkau]

My Photoshop and Illustrator documents jump around on the screen. Both programs are up to date. Very frustrating. Any suggestions on how to stop this would be appreciated.

[Nancy OShea]

[Moderator moved from Using the Community (forums) to Download & Install.]

Hi @Patkau 

This sounds like a graphics issue.  Make sure your computer meets the minimum CPU & GPU requirements to use the latest Creative Cloud titles. If your device is not compatible, you may experience unusual behaviors.  Optionally, you may need to revert to previous versions.

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.

[Patkau]

Thank you very much. I will look  into this.

[Peru Bob]

If NVIDIA graphics, try using the latest Studio Driver from NVIDIA (NOT the Game Driver).

Do a clean installation.