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Photoshop and Premiere Elements 15 install problems. How do I contact support?

New Here ,
Oct 09, 2017 Oct 09, 2017

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Does anyone have an AUS contact number to support with photoshop instal

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Adobe Community Professional ,
Oct 09, 2017 Oct 09, 2017

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What exactly do you need help with?

-- What have you tried so far that isn't working?

-- Please tell us the Product version?

-- Your Operating System?

-- Any Error messages or codes you're receiving?

Nancy

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 09, 2017 Oct 09, 2017

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My adobe photoshop elements 15 won't install on my iMac.

Can you please come on my computer and help me.

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Adobe Community Professional ,
Oct 10, 2017 Oct 10, 2017

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hollya20080224  wrote

My adobe photoshop elements 15 won't install on my iMac.

Can you please come on my computer and help me.

This is not Adobe tech support.  This is a public user forum.   Please don't ever invite strangers onto your computer.  That's a recipe for trouble. 

What problems are you having installing PS Elements 15?

Specifically which MAC OS do you have -- Mavericks, El Capitan, Sierra, High Sierra....?

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 09, 2017 Oct 09, 2017

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Adobe photoshop elements 15 & Premiere elements 15

iMac

No error messages.

On 10 October 2017 at 11:37, Holly Anna <hollyannaphotography@gmail.com>

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Adobe Community Professional ,
Oct 09, 2017 Oct 09, 2017

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Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements

Premiere Elements Forum http://forums.adobe.com/community/premiere_elements

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat

-http://helpx.adobe.com/contact.html?step=PRE (if the Chat link is the same as the last time I checked)

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LEGEND ,
Nov 18, 2021 Nov 18, 2021

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LATEST

This is 6 years old. Support is for 5 years.

What macOS version does your Mac run? If Catalina, Big Sur, or Monterey, it will be impossible to run this ancient software, you must buy all new.

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