Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Photoshop CC 2018 Doesn't download or show Apps tab

New Here ,
Oct 18, 2018 Oct 18, 2018

Copy link to clipboard

Copied

Photoshop popped up info box stating generator failed quit photoshop and if continues uninstall & reinstall. I uninstalled photoshop but when I go to Creative cloud app on desk top it doesn't show any apps to download from. I've tried using the Adobe cleaning tool and uninstall & re installing adobe creative cloud but still won't show apps within the Cloud app panel. I've tried downloading photoshop from adobe website but the comes up it asks if it'd allow to open and start downloading from cloud panel. Takes me to panel but apps do not show up. HELP ME redownload photoshop pleaseeee Screen Shot 2018-10-18 at 1.49.22 PM.pngScreen Shot 2018-10-18 at 1.49.14 PM.png

TOPICS
Creative Cloud

Views

363
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 18, 2018 Oct 18, 2018

Hi Alex_DJ_BIG_CAT,

As per your description, it seems that the Creative Cloud desktop app is not working properly.

To resolve this issue please follow the steps given in 'Solution 3' of the following help document: "Failed to install" error received when installing Adobe Creative Cloud desktop app"

After this redownload the desktop app from the following link and use it to install Photoshop: Download Creative Cloud desktop app.

Let us know if this helps.

Votes

Translate
Adobe Employee ,
Oct 18, 2018 Oct 18, 2018

Copy link to clipboard

Copied

LATEST

Hi Alex_DJ_BIG_CAT,

As per your description, it seems that the Creative Cloud desktop app is not working properly.

To resolve this issue please follow the steps given in 'Solution 3' of the following help document: "Failed to install" error received when installing Adobe Creative Cloud desktop app"

After this redownload the desktop app from the following link and use it to install Photoshop: Download Creative Cloud desktop app.

Let us know if this helps.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines