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Photoshop CC Installer won't open

New Here ,
Sep 01, 2018 Sep 01, 2018

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When I try to open the Photoshop CC installer, it bounces once in my dock and then quits. (The same thing is happening with Lightroom.) It's not a permissions issue -- I'm logged in as admin. If I try to run it through the terminal I get:

xxxx-iMac:~ xxxxx$ /Volumes/Photoshop\ Installer/Photoshop\ Installer.app/Contents/MacOS/Install ; exit;

logout

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

[Process completed]

I do have CC2014 installed on my computer and it's running fine. I can't seem to find anything about troubleshooting this particular problem. I'm reluctant to uninstall CC2014 on the hope that this solves the issue.

Anyone have any ideas?

OSX 10.13.6

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Sep 02, 2018 Sep 02, 2018

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Community Expert ,
Sep 02, 2018 Sep 02, 2018

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install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.  you don't have to uninstall older versions (Creative Cloud Delivering More Choice for Installations | Adobe Customer Care Team )

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

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New Here ,
Sep 02, 2018 Sep 02, 2018

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Thanks for the reply. I have the CC desktop app installed, running the latest version. There is no option within the app to install other apps, though. Learn, Assets, Stock, Behance are my only tabs. When I download the installers directly (Adobe creative desktop apps | Adobe Creative Cloud) they don't work. 

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Community Expert ,
Sep 02, 2018 Sep 02, 2018

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