Photoshop CC update failed. Download error 49

[cdraus]

The initial install of Photoshop completed successfully. But then I get a message in the Creative Cloud app that an update is available. Every time I try to update, it fails an gives the message "Update Failed. Download error. Press retry to try again or contact customer support.(49)".

I am running 64-bit Windows 7 Home Premium with Service Pack 1.

Any help would be greatly appreciated.

[eduardod45038161]

I had to restart computer and them disable firewall and realtime scan. It is working now.

[jmacrea]

Tried all the solutions listed here for my PC install of PhotoShop that was throwing errors trying to update - nothing worked.

So I wasted 3 hours trying all that to no avail. Still can't use my PhotoShop because the install appears to have nuked the icon to launch PhotoShop and I can't even launch it from CC because instead of the Launch button I get the broken Retry/Update button.

Hey, I didn't really need to get any work done here or anything. Adobe support is useless.

[lenaapple1974]

PS Adobe wants to connect to my pc

[lucs65141040]

Lightroom  CC update failed. Download error 49  

The given answer did not bring a solution.after several atempts.

So i  disabled antivirus and firewall, cleared all temporary files on the pc.

Rebooted and started creative cloud  again without any antivirus ore firewall active.

No problem with the new installation...

I think it is time that adobe shows some respect for its customers.

Deze vraag is Beantwoord.=False

[Rajashree Bhattacharya]

Thank you for sharing this.

Please voice your queries & opinion also at http://feedback.photoshop.com/photoshop_family

Regards

Rajashree

[Magicsparkes]

This solution doesn't work. I've turned McAfee off but it still won't update ... same error (49). Now the Lightroom program won't launch. Adobe owes me $10 a month.

[Roger_Lund]

I had the same problem. Support had me do the following:

Go to task manager and close any adobe processes, including:

The process applications Creative cloud, AAM, Cores sync, Acro tray, Crash Deamon, Adobe IPC Broker, Adobe Desktop services , CC library.

1. press Windows+R button together and you will get a run command window,  type-in %localappdata%/Adobe and hit enter.

2.  delete OOBE and AAMupdater folder.

Fixed it for me!

[rebelweb2007]

I had this issue logging out and logging back seemed to do the trick.