Photoshop code erreur 306

New Here ,
Mar 12, 2022 Mar 12, 2022

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My photoshop suddenly switched to English.

I uninstalled it and tried to reinstall it, but it gives me an error code 306. So I re downloaded creative cloud, it says synchronization error and cannot download photoshop !!

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Adobe Community Professional ,
Mar 12, 2022 Mar 12, 2022

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what's your os version and what's your cc desktop app version?

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New Here ,
Mar 12, 2022 Mar 12, 2022

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I have windows 11, and the latest version of adobe (by subscription)

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Adobe Community Professional ,
Mar 12, 2022 Mar 12, 2022

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reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

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