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Photoshop cs5 extended Win 10 installation

New Here ,
Sep 15, 2018 Sep 15, 2018

im having trouble installing after a clean up of my system win 10 64

After installing cs5 from disk I get an error saying failed error 6

I don’t know if windows has a firewall!

Do I need internet access?

Can you help please.

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Guest
Sep 15, 2018 Sep 15, 2018
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Sep 15, 2018 Sep 15, 2018
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New Here ,
Sep 17, 2018 Sep 17, 2018

Sorry but it’s way beyond me, have tried to follow steps 😞

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Adobe Employee ,
Sep 17, 2018 Sep 17, 2018

Sorry, Gailmusgrove that you are facing errors using Photoshop CS5.  From your original post, you said this error occurred after you cleaned the computer.  What process did you use to clean the Windows 10 64-bit computer?

Did you have a specific question on how to implement the suggestions offered by Ged in post #1 of this public forum discussion?  You can use the steps listed in FAQ: How do I capture and post a screen shot or video? to post a screenshot of any points of confusion that may occur.

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New Here ,
Sep 18, 2018 Sep 18, 2018

I'm being asked if I have a facebook / messenger account, ive replied by email but there is a mixup.

I do have a facebook/messenger account.

How can I get this issue resolved please

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Adobe Employee ,
Sep 19, 2018 Sep 19, 2018
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Gailmusgrove, you are currently posting in a public discussion forum visible to anyone with Internet access.  Please click on the View the full discussion link in this e-mail update.  Clicking on the link will allow you to view the whole discussion in the default web browser.

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