cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Photoshop CS5 won't launch after installing, Error 213:5

Cindy26557941whfk
New Here ,
Oct 23, 2022 Oct 23, 2022

When launching the Photoshop CS5 app that I just installed (after Adobe tech working remotely in my computer did something to make it stop working) it giver Error message 213:5

I'm on Mac High Sierra. After it stopped working, Adobe sent me a link to download CS 5 again because I not longer have original CD.

166
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 3 Replies 3
latest latest Jump to latest reply
Peru Bob Community Expert
Community Expert ,
Oct 23, 2022 Oct 23, 2022

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
kglad Community Expert
Community Expert ,
Oct 23, 2022 Oct 23, 2022

https://community.adobe.com/t5/download-install-discussions/cs5-error-213-5/td-p/8832216

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Peru Bob Community Expert
Community Expert ,
Oct 23, 2022 Oct 23, 2022
LATEST

See here:

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#main_SLStore

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Creative Cloud Desktop application
What is Creative Cloud?
Open in a new window
Download Adobe Creative Cloud apps
Open in a new window
Enable/Disable auto-update CC apps
Open in a new window
Uninstall Creative Cloud app
Open in a new window
Manage Your Plan
Open in a new window
Common Questions / FAQ
Open in a new window
Troubleshooting
Getting error while downloading/installing/updating?
Open in a new window
CC still shows trial after purchase?
Open in a new window
Unable to reach Adobe Servers?
Open in a new window
Difficulties signing in
Open in a new window
Install appears stuck or frozen?
Open in a new window
Creative Cloud sync related questions
Open in a new window
Creative Cloud Resources
Creative Cloud System Requirements
Open in a new window
Creative Cloud User Guide
Open in a new window
Adobe Help Center
Open in a new window
Creative Cloud Web
Open in a new window
Services Status Page
Open in a new window
Collaboration through CC apps
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices