I have resently started paying for access to Adobe Photoshop, but am experiensing trouble downloading the program. Originally there was not enough space on my PC, so I used my external WD backup disk for the download. Later I cleaned up the content of my PC, making room for the program.
The result: The download fails at 10% and an error message 176 is displayed saying that it cannot download to a network station and that I should choose another location. I suspect that the setup is trying to download the program to the inital location on the external disk (which is disconnected). NB: I am not given a choice where to download when clicking the button.
The dilemma: How can I change the settings for this download to the Programs/Adobe-folder on my PC making the program respond correctly?
Moderator, moving to Download and Install
you created a complication: never copy programs onto a pc or mac whether adobe's or another company's. executable programs should be properly installed with an installer. (you can copy many other file types without problem).
also, even if you're properly installing onto a non-c drive, you'll need about 1 to 5 gb per adobe programs and 1 to 5 gb for the cc desktop app. assuming you have enough c drive space:
try each step below. if you are unable to accomplish the task, move to the next step.
uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
change the install location for your apps: open the cc app click file>preferences>apps>and change the install location (to a non-root folder on a local hard drive).
install your apps and trials
you can't install onto an external drive, if that's what you're trying to do. you must install onto the non-root of an internal drive.
Thank you for your explanation and the -to-do list. My technical knowledgeis somewhat limited but I think there should be a simpler solution to this.
I think you should do as @kglad suggested: clean-up the mess and start again with a clean installation. The problems you describe let me assume, that you completely messed up the installation and confused the system.
I think you should do as @kglad suggested: clean-up the mess and start again with a clean installation.
If you haven't enough free space on your system drive for temp and system files, even if it does install, you may have performance issues.
Thank you all for the feedback. Using the correct install/uninstall-tools and clearing enough space for the program gave a successful new insallation and a fully functioning program. Grateful for your help everyone!
good to hear, and you're welcome.