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photoshop update stops after getting to 37%

New Here ,
Jan 25, 2020 Jan 25, 2020

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Photoshop update stops after getting to 37%. I waited for like one hour but nothing changes. 

I tried to cancel and update again more than five times but the result is same.

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Creative Cloud , Installation

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Community Expert ,
Jan 25, 2020 Jan 25, 2020

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I had a similar issue. Make sure that you have all Windows updates that are available. The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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Community Expert ,
Jan 25, 2020 Jan 25, 2020

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LATEST

Check the latest system requirements. 

Supported video drivers have changed. 

https://helpx.adobe.com/photoshop/system-requirements.html

 

Also see these 2 help articles.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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