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Photoshop v 21.0.2 Update Problem

New Here ,
Jan 28, 2020 Jan 28, 2020

I just tried to install Photoshop Update v21.0.2 on my Windows 10 PC, and it has now been sitting at 38% progress for almost an hour!  I've kept all of my software updated, and I have no newly-installed security software on my computer.  Anyone else having this problem?

 

I have to head out to do some work, so I'm hoping it will be complete when I return in a few hours...

TOPICS
Creative Cloud , Installation
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Adobe Employee ,
Jan 28, 2020 Jan 28, 2020
LATEST

T-bone_graphics_llc, I am sorry but updates should never take more than a minute or two to complete.  Please check the install log to determine why the installation is getting stuck.  Information on how to interpret the install logs can be found at  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html.

 

Please update this public discussion forum, if you have any questions regarding the fatal errors you discover in the logs.

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